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    Privacy Policy

     

    Privacy Policy

    Data Controller
    The data controller is House 5, s.r.o., registered office at Křížová 2598/4, Smíchov, Prague 5, 150 00, Company ID No. 23419253, registered in the Commercial Register under File No. C 426784/MSPH kept by the Municipal Court in Prague (hereinafter referred to as the “Controller”).

    Controller’s contact details:
    Address: Křížová 2598/4, Smíchov, Prague 5, 150 00
    E-mail: stastny@house-5.com

    Scope of processed data
    The Controller processes personal data provided by the customer when:

    • placing an order,

    • registering a user account,

    • subscribing to the newsletter,

    • communicating with the Controller.

    This includes in particular:

    • first name and surname,

    • address, e-mail, phone number,

    • billing details (Company ID, VAT ID, registered office),

    • payment and delivery details.

    Purpose of processing
    Personal data is processed for the purposes of:

    • order processing and delivery,

    • compliance with legal obligations (accounting, tax regulations),

    • management of user accounts,

    • sending commercial communications (if consent has been given),

    • protection of the Controller’s rights and legitimate interests (e.g. debt collection).

    Legal basis for processing

    • Performance of a contract (goods order),

    • Compliance with legal obligations (accounting and tax records),

    • Legitimate interests of the Controller (direct marketing towards customers),

    • Data subject’s consent (newsletter, marketing communication).

    Disclosure of data to third parties
    Personal data may be disclosed only to:

    • contracted carriers (for the purpose of goods delivery),

    • payment service providers (for order payment),

    • accounting or tax advisors,

    • public authorities, if required by law.

    Data retention period

    • Order data is retained for 10 years from the transaction (in accordance with tax and accounting regulations).

    • Data for marketing purposes is retained until consent is withdrawn.

    • After the retention period expires, data will be securely deleted or anonymized.

    Data subject rights
    The customer has the right to:

    • access their personal data,

    • correct or supplement data,

    • erase data (“right to be forgotten”),

    • restrict processing,

    • data portability,

    • object to processing,

    • lodge a complaint with the Office for Personal Data Protection.

    Data security
    The Controller has implemented technical and organizational measures to protect personal data against misuse, loss, or unauthorized access.

    Cookies
    The e-shop uses cookies to ensure website functionality, measure traffic, and for marketing purposes. Details on the use of cookies can be found in the [Cookie Policy].

    Contact details
    To exercise your rights or for questions regarding personal data protection, please contact:
    E-mail: stastny@house-5.com